條款及細則

Terms & Conditions

DELIVERY

DOMESTIC:

Your order will be shipped out within 1 working days and will be delivered in next working day.

Overseas: 

Estimate delivery in 14 working days.  Buyers will be responsible for all relevant taxes and dutiesetc in their own countries.

Delivery Notification

You will receive an email when your order has been shipped out - this email contains the tracking number so you can track it.

Inspection Upon Delivery
When receiving your order you should inspect the packaging to ensure that it has not been tampered with in any way. If it does appear to be tampered with, you should refuse delivery.


Late deliveries or dispatch

Fine Asia Watch is able to ship almost every order in the specified delivery timescale, in rare situation our shipping capacity could be overstepped and cause a delay of one extra day. We regret that this situation may occur occasionally, and is an unfortunate situation which is naturally associated with buying online, however this only occurs in rare situations and, should this occur, your order is marked for urgent delivery the following day.

We will do our very best to take responsibility for the situation and ensure that your order is delivered as quickly as possible.


Lost deliveries

Fine Asia Watch uses DHL for all of our deliveries for reasons of reliability and convenience. Unfortunately, as with all delivery services, there are rare situation where parcels do not arrive in the agreed timescale or they are lost completely. Under these circumstances, we endeavour to ensure that the item is delivered to you as soon as possible by contacting the delivery service and attempting to locate your parcel and have it delivered. You may also contact the delivery service yourself with the tracking number supplied to you in your despatch email. In the case of lost items, we cannot refund orders or send out a replacement until the delivery is confirmed to be lost. This must be confirmed by the delivery service themselves, and the time periods at which items can be confirmed lost depends on the delivery service used, and are detailed as 14 working days to confirm a lost parcel.



OTHER TERMS AND CONDITIONS

  1. The website is owned by FAW.  Accessing and using the website indicates that you accept and agree to comply with the Terms and Conditions. We may at any time revise these terms. You are bound by any such revision and should therefore periodically visit this page to review the then current terms to which you are bound. The goods we provide are traded and settled in Hong Kong dollars.

  2. Purpose and content of the website 
    FAW is an authorized dealer in Hong Kong for all the watches it sells in this website.  All information and materials on the website are presented solely for the purpose of providing general information on the watches in FAW.  While FAW uses reasonable efforts to include accurate and up-to-date information on the website, it makes no warranties or representations with respect to the content, which is provided "as is".

  3. User content 
    The website may offer the possibility for users to create a personal account by providing certain information. In such case, you will be required to choose an email address and password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, email address, or password of another user at any time or to disclose your password to any third party. You are solely responsible for any and all use of your account.  FAW will not disclose your account information to any third party.


  4. Disclaimer
    (a) FAW reserves the right to interrupt or discontinue any or all of the functionalities of the website. FAW accepts no responsibility or liability whatsoever for any interruption or discontinuance of any or all functionalities of the website, irrespective of whether this is the result of actions or omissions of  FAW or any third party.
    (b) The website may contain technical inaccuracies or typographical errors. FAW reserves the right to make changes, corrections and/or improvements to the website at any time without notice.  


  5. Service access
    (a) While FAW endeavors to ensure that the Website is normallyavailable 24 hours a day, it will not be liable if for any reason it is unavailable at any time or for any period.
    (b) Access to the website may be suspended temporarily and without notice in case of a system failure, maintenance or repair, or for whatever reason.

  6.  Limitation of liability
    In as much as permitted by law, and except for damage caused by intent or gross negligence, FAW, and any other companies mentioned on this website,including the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, or consequential loss or damage, or any loss of income, profits, goodwill or data) in connection with the website in any way or in connection with the use, inability to use or the results of use of the website, any websites linked to the website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of or browsing of the Website or your downloading of any material from the website or any websites linked to the website.